For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to info@tourdesk.io
You need:
*Confortable walking shoes like running shoes, sneakers or hiking boots.
*Long pants will be better short are ok
*Rain Jacket
*Money to cover the Monteverde Biological Cloud Forest preserve entrance fee, you can pay with cash or card.
*Binoculars if you have